Nasty People : Paperback : McGraw-Hill Education - Europe : 9780071410229 : 0071410228 : 26 May 2003 : A guide to staying sane while dealing with difficult people. It gives readers the tricks and techniques needed to: identify the invalidators in their lives; protect their sanity; use humor to get out of the blame game; conquer self-doubt; stop invalidating themselves; confront emotional bullies; and see the bigger picture.
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